Privacy Policy

Introduction

LAST MODIFIED: MARCH 26TH, 2025

We value your privacy very highly. Please read this Privacy Policy carefully before using the https://civision.org Website (the “Website”) and the associated services (the “Services”). In this Privacy Policy, operated by CIVISION INC., a Corporation formed in Quebec, Canada (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

By visiting the Website, using our Services, contacting us or agreeing to receive emails from us, you acknowledge that you have read our Privacy Policy and that you give your consent to the processing of your personal information as outlined therein. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website, and associated Services or who contacts us or agrees to receive emails from us.

What Information Do We Collect?

The types of personal and other information we may collect about you are primarily from three sources: (a) information you provide; (b) Internet or other electronic activity; and (c) cookies.

(a) Information You Provide

CIVISION INC. collects personal information about you that you transmit to us via the Internet (including partner websites) or by email. The information collected includes Name, Email address, Organization, City, Country, Position / Job title, Industry sector, Languages spoken, Your objectives (by using our Services).

(b) Internet or Other Electronic Activity

CIVISION INC. automatically collects certain information when you access or use our Website or our Services. The information collected includes endpoint’s Internet Protocol (“IP”) address, browser type or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates.

(c) Cookies

Our Website uses cookies. These are files that are saved on your hard drive or web browser in order to collect information such as your language of preference, browsing history and browser type and version, all for the purpose of optimizing your experience on our Website. You may disable cookies on your browser and still use our Website, but it could adversely affect your browsing experience on the Website.

How We Use the Information Collected?

CIVISION INC. may use the information submitted, collected, received or generated from and/or about you for the following purposes:

1. Enforcing our Terms of Service
2. Marketing, advertising, and analytics
3. Providing services, including processing and fulfilling orders or transactions
4. Customer support, including resolving disputes
5. Verifying customer information
6. Detecting security incidents and preventing fraudulent, deceptive, or illegal activity, including prosecution
7. Ensuring the quality, security, and reliability of our services or devices
8. Debugging, identifying, and repairing errors
9. Developing new features and improving our services

With Whom Do We Share And/Or Disclose?

Internally, within CIVISION INC., only employees who need access to your information for the execution of their duties will have access to it.

Externally, we may disclose personal information to law enforcement authorities if required under an enforceable order. We may also share personal information with third-party service providers working on behalf of us, for the sole purpose of enabling our service providers to provide us services. For example, your email be shared with our email service provider to ensure our email communication.

In the event of a change of ownership, sale, merger, liquidation, reorganization or acquisition of CIVISION INC., in whole or in part, your information may be transferred to a party involved in the transaction before or after the transaction is completed , as long as, the party acquiring such information agrees to use disclosed information only to assess the potential transaction and in accordance with this Privacy Policy.

How Do We Store and Protect Your Information?

​Your personal information is stored exclusively on cloud servers provided by Google Cloud Platform (GCP) in the northamerica-northeast1 region (Montreal, Canada) and on MongoDB servers located in the United States.​

We operate under a shared responsibility model with our cloud providers. GCP and MongoDB are responsible for maintaining the security of their underlying cloud infrastructure, including physical security and foundational network controls. Concurrently, we are responsible for securing our applications, protecting your data, managing access controls, and configuring security settings within these cloud environments. ​

We have implemented the following measures to protect and safeguard your personal information:

• Limiting the amount of personal information that we collect to strictly necessary only;
• Using ssl or other secure connection technologies when receiving or sending personal information beyond internal networks;
• Encrypting your data at rest;
• Destroying the personal information that we no longer need;
• Performing regular risk assessments;
• Mitigating risks by following a risk treatment plan;
• Having comprehensive security policies and procedures;
• Screening all employees with access to personal information;
• Training our employees;
• Requiring our employees to sign confidentiality agreements;
• Implementing and monitoring intrusion prevention and detection systems;
• Maintaining up-to-date software and safeguards.

While we implement a variety of safeguards to protect your personal information from unauthorized access or disclosure, no security measures can offer absolute protection. In the event of unauthorized actions by third parties that violate the law or this policy, or in the case of other security breaches, we will make reasonable efforts to notify you as required by law.​

CIVISION INC. will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws, regulations, or governmental orders.

What Are Your Rights to Your Personal Information?

You have the following rights with regard to your personal information:

(a) The right to access the personal information that we have collected about you.

(b) The right to request that we delete all or some of the personal information that we have collected on you.

(a) The right to request that we amend any of the information that we have collected about you.

(a) The right to withdraw your consent to the processing of your data.

(a) The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.

You can exercise your rights by submitting a consumer request to our Data Protection Officer.

Contact Our Data Protection Officer

The following person is accountable and responsible for our privacy practices and procedures:

Nicolas Iglesias

Vice President

nicolas.iglesias@civision.org

5793732183

5255 Av. Decelles, Montréal, QC

H3T 2B1
Canada

Changes to Privacy Policy

We reserve the right to amend this Privacy Policy at any time. We will notify you of any changes to this Privacy Policy by posting the updated Privacy Policy to this website.